Privacy Policy

1. Introduction

The Backstory Media ("we," "our," or "us") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our site, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, and any other information you voluntarily submit through our contact forms, project inquiries, or newsletter sign-ups.

• Usage Data: Information your browser sends automatically when you visit our site, such as IP address, browser type, pages visited, time spent on pages, and referring URLs.

• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and provide the services you request

• Communicate with you about your project, proposal, or ongoing engagement

• Send marketing communications, where you have opted in

• Improve our website, services, and user experience

• Analyze usage trends and monitor site performance

• Comply with legal obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing (UK/EU Users)


If you are located in the UK or European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data concerned and the context in which we collect it. We generally rely on the following:

• Consent — where you have given clear consent (e.g., newsletter sign-up)

• Contractual necessity — where processing is necessary to perform a contract with you (e.g., delivering a service you've engaged us for)

• Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights

• Legal obligation — where we are required to process data to comply with the law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law (for example, tax, accounting, or legal reporting requirements). When your data is no longer needed, we securely delete or anonymize it.

6. Cookies

Our site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences

• Understand how visitors use our site

• Improve site functionality and performance

• Support analytics and, where applicable, advertising

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the site.

7. Third-Party Services

We may use third-party service providers to help operate our website and deliver our services (for example, analytics providers, hosting providers, email marketing tools, or advertising platforms). These third parties may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

We are not responsible for the privacy practices of third-party websites linked from our site.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent at any time (where processing is based on consent)

• Data portability, where applicable

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details in Section 12.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

The Backstory Media Email: hello@thebackstorymedia.com