Project

Thornfield Coffee

Artisan single-origin coffee roastery positioning for the premium home-brewing and specialty café market.

Industry

Food & Beverage

Services

Services

Influencer Marketing, UGC Campaigns, Short form - video

Influencer Marketing, UGC Campaigns, Short form - video

Year

Year

2024

2024

The challenge

Great Coffee, Underperforming Creative

Despite strong branding and customer loyalty, Thornfield's paid campaigns struggled to convert. Their polished ad creative felt disconnected from platform culture, resulting in weak returns, expensive clicks, and limited competitive advantage.

Our strategy

Creator-Led Content Built For Performance

We replaced traditional ad creative with authentic creator content designed for TikTok and Reels. By partnering with niche coffee creators, testing performance aggressively, and scaling only winning assets, we improved efficiency across channels.

The results

Profitable Growth Through Better Creative

The shift to creator-first advertising significantly improved campaign performance. Lower acquisition costs, stronger engagement, and more authentic content helped Thornfield scale online sales while generating sustainable returns from paid media.

3.4×

Return on Ad Spend (ROAS

−62%

Drop in Cost-Per-Click

+180%

Average Engagement Rate

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Other Works Behind The Growth

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Copyright: © 2026 The Backstory Media. All rights reserved.

Your business has a problem. We build the solution.

An end-to-end digital consultancy — from first impression to closed deal.

Copyright: © 2026 The Backstory Media. All rights reserved.

Your business has a problem. We build the solution.

An end-to-end digital consultancy — from first impression to closed deal.

Copyright: © 2026 The Backstory Media. All rights reserved.